Whichever plan you choose, authorized individuals in your organization communicate with technical support staff via the ARCHIBUS Web site, telephone, e-mail, or other mechanisms. ARCHIBUS Solution Center - Romania offers support hours during normal business hours. ARCHIBUS Romania, as your local trained specialist, may also offer additional technical support in your native language and/or time zone.
In addition to on-demand technical support, your organization gains access to the on-line ARCHIBUS Technical Support database of FAQs (Frequently Asked Questions), which includes pro-active notifications of additions to the proprietary ARCHIBUS KnowledgeBase.
- Unlimited Plan: Provides organizations with an unlimited number of technical support incidents throughout the year
- Limited Plan: Allows participants to elect a fixed number of pre-paid technical support incidents over the course of a year
REQUEST AN OFFER