Schedule, dispatch, manage, and report maintenance tasks efficiently using self-service capabilities to reduce operational costs and increase customer satisfaction
Assign, track, and report on work orders through all stages until closure with the help of the Building Operations Console for desktop systems and the mobile interface for handheld devices
Efficiently managing maintenance tasks is vital to keeping your organization's infrastructure and facilities running smoothly. Stay on track with ARCHIBUS On Demand Work - a Web-based application that automates all the steps of the on demand maintenance process, from requests, to approvals, to scheduling and work order issuance, to completion and feedback. On Demand Work's self-service functionality helps lower operating costs by enforcing process control and keeping information current, accessible, and actionable. This centralized repository enables improved forecasting and budgeting to optimize operational effectiveness. Raise customer satisfaction levels by empowering requestors and communicating with them at every step of the process with ARCHIBUS On Demand Work.
"Managers get a much clearer picture of the organization now that they can generate reports automatically on things like which PCs are due to be replaced. Using the old manual process, it would have taken a week to figure out what equipment to replace at the end of the year."
Director of Engineering